Some photographs can be ordered online. Please check your order form for details. Alternatively, you can pay via cheque, credit card, postal order or cash. We do not advise anyone to send cash in the post unless it is via Special/Recorded Delivery or collected from the nursery via our pre-arranged Royal Mail service.
Yes, the nursery/playgroup would usually arrange this. Please contact them for more information.
Please return the photographs along with a covering letter direct to Tempest Photography, Customer Services Department, St Ives, Cornwall, TR26 3HU.
From January 2009, all our images are stored indefinitely.
H Tempest Limited retains the copyright on all photographs taken and supplied. Photographs may not be copied, published or reproduced in any form without the written permission of H Tempest Limited.
Your order form is important because it contains your unique 10 digit reference number. If you do not have a record of this please contact your nursery/playgroup who can provide you with this information.
This will vary depending on how you ordered, but as a guide:
Orders sent via the nursery/playgroup can take up to 10 working days from receipt of your order
All orders sent directly to our laboratory can take up to 28 days from receipt of your order
To avoid extra costs orders should be placed via the nursery/playgroup within 10 days. Outside this period you can order by contacting us at anytime as long as you retain your unique 10 digit reference number located on your proof order form.
Please return the photographs in their original state direct to Tempest Photography, Customer Services Department, St Ives, Cornwall, TR26 3HU.
Print sizes are described in cm and (inches) below:
Extra Large 25 x 20 (10 x 8), Large 20 x 15.5 (8 x 6),
Medium 17 x 13.5 (7 x 5½), Desk 13 x 10 (5 x 4),
Fun + border 10.5 x 8 (4½ x 3½), Wallet 5 x 4 (2; x 1¾),
Mini 4 x 3.5 (1¾ x 1½)
We are committed to being fully GDPR compliant by the 25th May 2018 deadline and are currently conducting a full audit of our processes. Please visit our dedicated GDPR page for more information.
We absolutely do not use Photoshop to modify any of our images. We do offer an image correction service for cosmetic changes. The cost of this service varies depending on the specific changes required.